This Airport Hasn’t Lost A Single Bag In More Than Three Decades—What’s The Secret?

Some airports are known for being the busiest, some for offering unbeatable views, whereas others are infamous for being those the place probabilities of your baggage getting misplaced are fairly excessive. Shedding your baggage on the airport is a nightmare, and not too long ago baggage handlers revealed that decorative ribbons tied to bags are one of the surprising reasons bags go missing.

Amongst these fairly chaotic airport experiences, one airport stands out for not dropping a single piece of bags in 30 years of operation. Unbelievable, however true. This virtually legendary airport is Kansai Worldwide Airport in Osaka Bay, Japan. The airport has maintained a flawless baggage dealing with report, highlighting Japan’s world-renowned effectivity, consideration to element, and distinctive customer support.

Let’s delve into how the airport achieved this exceptional accomplishment and earned the title of the world’s most dependable airport for baggage dealing with.

Kansai Worldwide Airport: 30 Years, No Misplaced Luggage

Positioned on a man-made island in Osaka Bay, Kansai International Airport serves the Kyoto and Osaka areas. It’s the third-busiest airport in Japan; nonetheless, since its opening in 1994, it proudly boasts that it hasn’t misplaced any baggage in 30 years. Unbelievable achievement. In a world the place lacking baggage is a daily incidence, this feat is de facto extraordinary.

The airport handles hundreds of thousands of items of bags yearly, and, remarkably, each finally ends up with its rightful proprietor. The airport’s staff strives to have all baggage transported to the bags declare inside quarter-hour of arrival, demonstrating their dedication to punctuality and customer support.

These distinctive requirements helped Kansai rank because the World’s Best Airport for Baggage Delivery in 2024 by SKYTRAX, and it has acquired this accolade an astonishing eight instances.

Now the query is: how the airport handles baggage in order that it has not made a mistake within the final 30 years. Which method does the airport observe, which has labored flawlessly? Let’s discover out.

So, how precisely does Kansai handle to attain this stage of perfection?

The airport, in a press release after it received the SKYTRAX World’s Greatest Airport for Baggage Supply 2024, acknowledged

“We consider that the report of getting no baggage misplaced for the reason that opening of the airport is the results of the each day efforts and cautious work of everybody concerned, together with airways and dealing with firms.”

Nonetheless, this glorious achievement is the results of a mixture of things, together with

• State-of-the-art, totally automated, high-speed baggage sorting system
• In depth coaching for bags handlers
• Japanese work tradition that values accountability and delight in a single’s job

Kansai strikes the proper steadiness between know-how, experience, and tradition, setting a worldwide normal for airport reliability and effectivity.

Different Airports That Received Accolades For Baggage Supply

Kansai Worldwide Airport topped the record of the World’s Greatest Airports for Baggage Supply in 2024, and it has received this prestigious award a complete of eight instances. Nonetheless, within the 2025 rankings, it slipped to second place, but its 30-year streak of by no means dropping a single bag is unbeatable.

Listed below are the best airports for baggage delivery in 2025:

• Taiwan Taoyuan Worldwide Airport (TPE), Taiwan
• Kansai Worldwide Airport (KIX), Japan
• Singapore Changi Airport (SIN), Singapore
• Bahrain Worldwide Airport (BAH), Bahrain
• Tokyo Haneda Worldwide Airport (HND), Japan

Moreover, Singapore Changi Airport was honored with the 2025 World’s Best Airport award for its complete excellence in design, customer support, and total passenger expertise.

Why Do Luggage Get Misplaced Or Delayed, And What Can You Do?

Even one of the best journey plans can go awry when your baggage is misplaced or delayed. Listed below are the highest the reason why it occurs and what to do when you get caught within the scenario:

Explanation why luggage get misplaced or delayed:

• Ticketing errors: Mismatched or incorrect baggage tags can ship your baggage to the improper location.
• Failure to load: Luggage could also be left behind attributable to time constraints or human error.
• Switch mishandling: Tight layovers enhance the possibility your bag received’t make it to the connecting flight.

What to do if it occurs:

• Activate the tracker: Activate your Apple AirTag (when you have one) through your telephone to find your bag.
• Report instantly: Contact the airline’s baggage service counter and file a report.
• Submit a declare: Hold your receipts and paperwork to file a declare with the airline.
• Test your insurance coverage: If insured, file a declare together with your journey insurance coverage supplier.
• Observe up: Monitor your declare standing and keep in contact till your bag is returned.

Kansai Worldwide Airport has set a benchmark for bags supply, which is nothing wanting extraordinary. It proves perfection is just not unattainable; it simply requires the right combination of tradition, experience, and know-how.